Privacy Policy
Last updated on May 6, 2011
This is the Privacy Policy of the Willcox Media Web site, and it's related products and services. It describes the information that we collect from users of our site as part of the normal operation of our site, and how we use and disclose this information.
By visiting and using the site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.
1. How We Use Your Information
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customised experience. This allows us to provide services and features that are most likely to meet your needs, and to customise our service to make your experience safer and easier.
We use personal information in the file we maintain about you, and other information regarding your current and past activities on the Site, in order to provide you with the services offered by the site; resolve service disputes; troubleshoot problems; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests (such as product news); customise your experience; detect and protect us against error, fraud and other criminal activity; provide you with system or administrative messages, and as otherwise described to you at the time of collection.
We may also use personal information to improve our marketing and promotional efforts; to analyse site usage; to improve our content and product offerings; and to customise the Site's content, layout, and services. These uses allow us to improve the site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience while using the Site.
2. What Information Do We Collect?
In general, you can browse the site without telling us who you are or revealing any personal information about yourself. Once you contact us, we require you to provide us with various contact, identity and other personal information as indicated on the relevant forms on the site, at which point you are no longer anonymous to us. Where possible on these forms, we indicate which fields are required and which fields are optional. In addition, as you use the site you may from time to time choose to enter, or otherwise send, personal information.
You always have the option not to provide personal information by choosing not to contact us. If you disclose personal information on the site and wish to have it removed, please contact us.
We also automatically track certain information about your behaviour on our Site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), the URL you go to next (whether this URL is on our Site or not), your computer browser information, and your IP address.
"Cookies" are small files placed on your hard drive that assist us in providing our services. We use cookies to allow you to enter your password less frequently during a session, and we use data collection devices (such as Google Analytics), which include cookies, on certain pages of the Site to help analyse our web page flow; measure promotional effectiveness; promote trust and safety; offer certain features that are only available through the use of cookies; and to help us to provide you with information targeted to your interests.
3. Our Disclosure of Your Information
We will not sell or rent information to third parties that identifies you personally without obtaining your explicit consent. The following describes some of the ways in which your information may be disclosed in the day to day business of providing our services:
- Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose to them personal information required in the course of providing such a service. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on the servers operated by those hosting companies. We take care only to use service providers that we believe are reputable and are able to live up to this expectation — this includes the handling of confidential information.
- Legal Requests; Emergencies. We cooperate with law enforcement inquiries and demands for information that are made under force of law and required by statute, court order, legal process, lawful authority and our legal counsel. In some cases, the personal information we collect may be stored or processed outside of the UK and may therefore be subject to the legal jurisdiction of those countries. We are also cognisant that from time to time there will be emergencies. We may, in what we believe to be an emergency situation, provide personal information.
4. Security
WillcoxMedia makes commercially reasonable efforts to ensure the security of your personal information on our system, but unfortunately, no data transmission over the Internet is infallibly secure. So while we strive to protect your personal information, we cannot reasonably guarantee it's 100% security.
5. Other Information Collectors
Except where otherwise expressed inside of this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you choose to disclose your information to other parties through the Site, different rules may apply to their use, collection and disclosure at their discretion. We encourage you to ask questions before you disclose your personal information to others.
6. Questions?
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please email our staff.
